Matthew D. Hilliard

Web Designer/Developer/Project Manager

Email: matt [@] mattsmedia.com
Phone: (510) 589-6958
Website: www.mattsmedia.com

Introduction

I aspire to bring your ideas alive by providing innovative solutions ranging from personal/business websites to highly customized content management solutions.

I’ve worked with businesses and individuals who found the need for a strong web presence that stands apart from the millions of web pages on the internet.

My technical and design knowledge is imperative to be effective at my job. I am familiar with common web publishing technologies such as CSS and HTML and will effectively communicate to all partners involved.

Finding ways to boost the popularity of a website and increase user activity is a goal I set for myself. I work well with web teams to conceive, design and launch new web products such as blogs, community forums and user profiles.

All web projects I’ve been involved with have a project management component. I will schedule resources to create content, ensure that the content has passed Q/A, and publish the content to the website; keeping to a pre-defined schedule or project plan.

Professional Profile

Web Designer/Developer/Project Manager with a B.A. in Design and Visualization and over 10 years of experience collaborating, conceptualizing, strategizing, designing and producing web-based media.

  • Expertise in production and deployment of new content and the on-going maintenance of published web assets.
  • A natural leader and effective communicator who facilitates success, commitment, and teamwork.
  • Strong problem-solving skills and the ability to learn new technologies quickly.
  • Consistent recipient of outstanding achievement awards.

Recent Work

Recent Jobs

Web Consultant
*Designer
*Producer
*Developer
*Project Manager

  • CIFAC (Construction Industry Force Account Council), Martinez (cifac.org) Designed CMS website, produced, deployed and ongoing maintenance (2002-now)
  • Bria Salon, Hair Color & Design, Burlingame (briasalon.com) CMS website, produced and deployed (2013-now)
  • Hip Arthroscopy, SF (hiparthroscopy.net) (dev site: 03f26e8.netsolhost.com/wordpress1/) Designed, produced and deployed (2011-now)
  • Fremont Surgery Center, Fremont (fremontsurgerycenter.com) Redesign, produced and deployed (2011)

Director, Web Services

Element Case Inc., San Carlos, CA

2012 – 2013
  • Responsible for all aspects of the company’s web presence, which included but was not limited to, daily web production on the ecommerce website and social media accounts (Facebook, Twitter, Google+ etc.). Accountable for new product launch online assets and event e-blasts, implementing and managing the My Rewards points program, shopping cart abandonment solutions, and the online custom product builder (Element Case® Design Studio™). Trusted to coordinate with customer service support team to resolve any issues the customers might encounter while engaging the online storefront. Also liable for the ongoing ecommerce platform updates and trouble shooting all new UI functionality implemented to enhance our user’s experience.
  • Managed three Element Case employees and contractors including the webmaster/IT manager, graphic designers and 3D modeler.
  • Project managed and helped produce the Element Case Design Studio that is an online user interface that gives the customer the ability to custom build an iPhone case. The seven step process allows the customer to select from a multitude of color frames as well as other embellishments, create an account to add their case designs to a wish-list, email their case designs to a friend or purchase the custom design case through the storefront shopping cart. The project only took four months from inception to launch. Within the first month the Design Studio sold more than 700 custom cases. Sales through this interface continue to increase.
  • Other responsibilities include, project managing all weekly retail customer-facing product launches, coordinating all web assets, product packaging, and digital collateral. This included working in conjunction with the Creative Director, Art Director and Product Developer to create content and images for customer e-blasts, managing informational and lifestyle product video projects and PR newswire outreach.

Web Producer for Schwab.com

Charles Schwab Co., Inc., San Francisco, CA

2005 – 2009
  • Hand coded HTML/CSS and used Dreamweaver to create web article layouts. Created graphics for the web pages using the latest version of Photoshop CS. Created the “Schwab Sector Views” PDF for the “Schwab Center for Financial Research” team using InDesign. Published audio webcasts using Flash for the interface and used external FLV compress files to handle the audio output. Placed content on Schwab.com via the Content Management System (CMS) for the following authors:
  • Carrie Schwab Pomerantz, Chief Strategist, Consumer Education, Charles Schwab & Co., Inc. and President, Charles Schwab Foundation (Ask Carrie).
  • Liz Ann Sonders, Senior Vice President, Chief Investment Strategist, Charles Schwab & Co., Inc.
  • David Kastner, CFA, Director, Market Analysis Group, Schwab Center for Financial Research.
  • Additional expert advisors – work published in the Research & Strategies >> Market Insight section of Schwab.com.
  • Project managed work requests from content contributors, produced and published web pages using the TeamSite content management system for the IWIN intranet website on a daily basis under very tight deadlines.
  • Played key role on team that merged 2 internal sites, MarketPlace (1200 pages) and IWIN (5000 pages), ensuring information continuity.
  • Managed workflow for IWIN development by delegating an average of 25 daily work-requests from content and product owners among the 7 web developers on the team.
  • Completed long-term projects to help content and product owners create new sections on the IWIN website.
  • Produced the “Client Relationship Support” Daily News email for client-facing Financial and Portfolio Consultants to inform Schwab clients of recent market volatility, new Schwab polices and guidelines, and new or updated Schwab product information. Created a high quality client experience and increased customer satisfaction.

Quality Control

Electronic Arts (EA Sports), Redwood City, CA

2002-2003
  • Tested the Tiger Woods PGA Tour 2003 and 2004 PC game games to verify that all legal graphical images such as trademarks, course layouts and logos were represented correctly.
  • Testing Lord of the Ring, Return of the King Sony PS3 video game.
  • Tested all aspects of game play and recorded all inconsistencies.

Skills

Proficient with all Adobe Creative Suite software. Able to code HTML, CSS and I’m familiar with PHP. Vast knowledge Content Management Systems (WordPress, Joomla and Drupal). Experienced with Web Marketing  tools, AdWords, Wildfire, Facebook Ads, DemandForce. Skilled with Google Analytics, Google apps. Worked with Volusion eCommerce software.

Website Design
Web Development
Email/Social Media Marketing
Project Management

Education

Carrington College

(Western Career College)
Associated of Applied Science (4.0 GPA)
BA, Design and Visualization (4.0 GPA)
Focus Area: Web Design/Production and Print Design/Layout
Continued online education through LinkedIn Learning

View My College Transcript

Tamalpais High School

Graduate

Mill Valley, CA.